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Have you filed yet? You can't file until you pay. Paying is one of the last steps. Did you enter your credit card?
Maybe these will help?
How to pay the fees
https://ttlc.intuit.com/community/payments/help/how-can-i-pay-for-my-turbotax-online-fees/00/27388
What types of payments does Turbo Tax accept
I already e filed over a month ago. I got my kansas refund and paid missouri. Federal is scheduled for 15th april...to pay....my receipt says in app purchase but nothing else
Sounds like you have paid the fees. Check your credit card statement, etc.
Or are you really asking about paying the federal tax due?
No...I have federal scheduled to pay already....I have checked all of my accounts and I have NO charges for the deluxe..and filing fees I am to be charged.. it makes no sense....I filed in early February....I give up...
Maybe you filed from the Free Edition? But it sounds like you already paid the fees. You had to pay them before you filed. And in-app purchase sounds like maybe from your Apple ID account? I wouldn't worry about it. You can ask support how it got paid
Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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