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Anonymous
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When I request that my data be deleted within intuit it asks me for a my password but then it says invalid_password when in fact i'm using the correct one.

 
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3 Replies
Cass0317
Intuit Alumni

When I request that my data be deleted within intuit it asks me for a my password but then it says invalid_password when in fact i'm using the correct one.

You can reset your password if it is not accepting your current password for some reason. Please see the TurboTax FAQ below for instructions:

 

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Anonymous
Not applicable

When I request that my data be deleted within intuit it asks me for a my password but then it says invalid_password when in fact i'm using the correct one.

I have multiple times but it keeps saying invalid_password. Idk what's going on but this really seems like Intuit wants to keep all of my data.

MichelleLO
Intuit Alumni

When I request that my data be deleted within intuit it asks me for a my password but then it says invalid_password when in fact i'm using the correct one.

@Anonymous 

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

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