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Contact TurboTax support for this issue.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
If you purchased the software from someone other than Intuit, contact the seller for assistance.
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