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When i am going to enter deductions, i get a blank page and cannot enter amounts
specifically for the Property taxes and vehicle registration fees
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When i am going to enter deductions, i get a blank page and cannot enter amounts
The link below will provide you with tips on troubleshooting blank screen issues:
https://ttlc.intuit.com/replies/3300331
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When i am going to enter deductions, i get a blank page and cannot enter amounts
IF you would, please do the following:
1) Open that tax file.
2) go to the top of the screen and click on:
<Online
Then select
<<Send Tax File to Agent
Then wait for the Diagnostic file number to pop up. That happens after after your file has been scrubbed of personal information, and is sent off to the TTX servers for the Support Staff to use and troubleshoot to see if they can find the cause of the problem you are experiencing
Write down that Diagnostic File number, come back here and post that number so that I can give it to the Moderators, and they can send to support staff to know which file to open and investigate.
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When i am going to enter deductions, i get a blank page and cannot enter amounts
Or....Please try the "Manual Update" This is a separate download that is run outside of the software.
There was a NEW FAQ today that indicates that it fixes some issues with several sections.....(but was unclear as to whether the bug they referred to is "Blank pages")
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