1954911
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Anonymous
Not applicable

When entering a Charity name, turbo tax won't accept it and keeps saying "enter the charity name". Is this a bug?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
EbonyA
Intuit Alumni

When entering a Charity name, turbo tax won't accept it and keeps saying "enter the charity name". Is this a bug?

Try clearing your cache and cookies and then re-attempt the step and see if the issue still persists; you can also subsequently try using a different browser altogether. The 2 FAQ's below are for your reference:

 

Clearing Cache

 

Deleting Cookies

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Anonymous
Not applicable

When entering a Charity name, turbo tax won't accept it and keeps saying "enter the charity name". Is this a bug?

Hi, this did not solve the problem.  I also am finding a similar issue entering my 1099-SA.  After entering, it does not appear in the table.  I was able to import charitable giving via ItsDeductible but want to let you know that clearing cache and cookies did not work.  I use Safari on a mac...could it be a compatibility issue?

When entering a Charity name, turbo tax won't accept it and keeps saying "enter the charity name". Is this a bug?

Don't enter any special characters in the charity names.

For example, instead of St. Jude's; enter St. Jude or St. Judes.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question