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Try clearing your cache and cookies and then re-attempt the step and see if the issue still persists; you can also subsequently try using a different browser altogether. The 2 FAQ's below are for your reference:
Hi, this did not solve the problem. I also am finding a similar issue entering my 1099-SA. After entering, it does not appear in the table. I was able to import charitable giving via ItsDeductible but want to let you know that clearing cache and cookies did not work. I use Safari on a mac...could it be a compatibility issue?
Don't enter any special characters in the charity names.
For example, instead of St. Jude's; enter St. Jude or St. Judes.
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