turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What to do if the EIN we have is not working?

We have a document from our payroll system with an EIN. But it is not being recognized by TurboTax system
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

What to do if the EIN we have is not working?

You need more than just the EIN.

 

TurboTax does not have your W-2.   W-2’s come from employers.  There is not a federal or national website that provides W-2’s.   If your employer is partnered with TurboTax to allow the W-2 data to be imported into the software you can do that---but you need the actual W-2 so that you can enter the EIN and the amount from box 1 to import the other data from the W-2---which just saves you the little bit of keying in of the other information.

 

Every 2024 W-2 that you received must be reported on your 2024 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want trouble with the IRS for under-reporting your income or have your refund delayed by having missing income.

 

ALL of your W-2’s must be entered on the SAME tax return.  

 

Go to Federal>Wages & Income to enter a W-2.

After you enter the first one, you click Add Another W-2.

 

 

W-2's come from your employer, and they have until January 31 to issue it.  Some employers allow you to import the W-2 through the software, but for security reasons you still need information from the actual W-2 to import it. Some employers have payroll sites that will have your W-2. You might need to phone, drop in, email and/or snail mail an old employer to make sure they know where to send your W-2.

 

https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2

 

https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2

https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2

 

https://ttlc.intuit.com/questions/2938482-how-do-i-take-a-picture-of-my-w-2-in-turbotax-online

 

And….SAVE YOUR OWN W-2!  TURBOTAX DOES NOT SAVE IT FOR YOU.  TurboTax will not have a copy of it in your account and will not have an image even if you snapped a photo or imported it.  It is up to you to save it for your own records as stated on the back of the W-2. 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

What to do if the EIN we have is not working?

We employ a nanny. We used a 3rd party solution called Poppins to set up the taxes and calculate the taxes to withhold and how much we need to pay for our employed nanny. Poppins filed the paper work to get us an Employer Identification Number (EIN). When trying to do our child deductions through TurboTax and use the EIN that was supplied to us it is not being recognized.

DaveF1006
Employee Tax Expert

What to do if the EIN we have is not working?

it depends on what you are trying to accomplish. It sounds like you are trying to complete the child/dependent care credit section and using your EIN as a tax identification number for the provider.

 

If this is the case, your nanny is the child care provider and you need to use her SSN as the tax identification number. Do not use your EIN.

 

If your issue is not like the one I described, please reach out and explain the specific issue you are experiencing.

 

@jonnelson518 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question