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You enter the W-2 as it appears. The software will calculate whether you owe or whether you have a refund. If you entered information on a W-4 for your employer that indicated to the employer that you would be getting certain refundable credits, etc. the employer may not have withheld federal tax. If it turns out that you owe a significant amount when you enter it all and see the results then it will be time to have a discussion with your employer about withholding more federal tax.
If the w-2 matches your pay stubs (no tax was withheld) then just enter it as-is and proceed. You may not owe tax if your income was too low.
Or, if you owe a tax bill, it may be that your W-4 was filled out incorrectly by you, or was processed incorrectly by your employer. Use the IRS web site to help submit a new W-4.
https://www.irs.gov/individuals/tax-withholding-estimator
You can get into problems if you have more than one job; you might not have tax taken out of the lower paying job even though your combined income is enough to owe tax. When you have more than one job, you need to make adjustments on the W-4, the IRS web calculator should help.
I assume you mean that Box 2 - Federal Income Tax Withheld is blank, and not Box 1 - Wages Tips, and Other Compensation. You have to enter the information on your W-2 exactly as it appears on the Form. Your employer may have failed to withhold federal income tax by mistake. It is also possible that your employer was correct not to withhold any federal tax based on how you filled out your W-4. See xmasbaby0's comment above about tax credits. You should work with your employer to determine what happened and why prior to filing your tax returns.
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