What does refund has been processed mean compared to being processed

[Noots]

What does additional child tax credit mean from the irs its a 1040 8812 form

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Thank you for your helping me

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Thanks you turbo tax how fill out the form for the irs 1040

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Thanks you

[Anonymous]

What? Are you telling me that my return has been processed?  I have been in a panic now with NO help at all from turbotax for more than a month! So is this word from them that all us well...or is this an answer to a question have not asked?

[Cynthiad66]

IRS is the only place to provide refund information.  TurboTax cannot answer that question.

Sorry that you are having an issue with the IRS.  TurboTax does not issue refunds or Stimulus checks.  TurboTax is a tax preparation platform.  If you have submitted your return to the IRS, then TurboTax is out of the picture.  IRS is forbidden to discuss your information with TurboTax because of privacy laws.  There could be several reasons why you have not received your Stimulus or refund.

IRS is very busy now with all of the added work of Stimulus checks, CARES Act changes, issuing refunds, processing amendments, and still doing the normal everyday routine with half the staff because of the Pandemic

[Anonymous]

You day that once the return is filed Turbotax is out of the picture. Interesting.  Well... no it isn't as they still want to be paid due to the customer signing up for Max.  What makes me upset is that turbo won't look at my return to make sure thatvwhatvtgeir system was correct and that I did not make a mistake. Though I call nicely to TT I get no help... just reminders that on April 9 I have to pay for the privilege of TT  doing something that has no outcome and does not bother to help like any accountant would do.

[Critter-3]

As a tax preparer  I cannot do anything for my clients and neither can the TT DIY program.  The fact you are having the refund sent to the third party processing bank before heading your way doesn't change that fact  that no one can  intercede on your behalf as it is against the rules. 

If you chose to pay your TurboTax fees out of your Federal refund, and if your Federal refund has been delayed unusually long at the IRS (or if it's been reduced), TurboTax will want to be paid.  They likely started sending you emailed bills to pay.  If you didn't respond by either paying or asking for a deferment, they would ultimately debit your bank account.   If you didn't get the emails, check other email accounts and also the spam/junk folders.

See this FAQ that explains the process.  The first paragraph has a special phone number if you have a question or need to appeal a NSF fee (non-sufficient funds/overdraft fee).

Hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

[Critter-3]

As for looking at or reviewing your return none of the TT support people are qualified to do that ... if you had upgraded to the LIVE feature where you could have the return reviewed BEFORE you filed then you would have no need to have it looked at after you filed. 

All you can do is wait patiently until the IRS finishes processing your return.  They are unusually delayed this year so everyone has to be understanding. 

[Anonymous]

I do thank you for your response.

However, what you have said is not unknown to me. What I am referring to is TTs failure (though I have asked repeatedly) to look over my return to see if there were mistakes made by either the system or me. This would be an inhouse review and therefore, not involving contacting the IRS on my behalf. 

My contact with the IRS has produced explanations such as "I don't know"... "We cannot guarantee..." and " Due to Covid" (the latter is the fallback). Yet others I know who have filed via TT have received their return and stimulus payment. So.... I sit in a panic... wonder... and depression.

As for paying TT for a service that has been supplied..  without overall due diligence regarding a client who has paid for the extra coverage with TT... a payment by me will be made.  But it will be done under protest. Though I am sure TT will care little about that.

I simply want to know what TT can do to check my return. I have not recieved and correspondents from the IRS via any medium to date. So I wait for anyone at TT to perhaps help me.

[Myria]

iamaviva1957 - whoa, you're not very good at explaining what you need, or want, in your comments on this post... so I can imagine you haven't been very good at explaining your concerns to TurboTax, just my opinion though... several people have commented on this post saying that "after you have filed it with the IRS there is nothing they can do? " it's not that hard to understand. You need to calm down.

[Cynthiad66]

@Anonymous TutboTax provided options for customers to choose a physical review of your return prior to submitting it to the IRS.  There is no option for a review after the IRS has accepted your return.  IRS will process the return and provide feedback if necessary to you and you ONLY.  IRS does not provide status to TurboTax at ALL!  All inquiries must be made to the IRS.

[Chfeat]

It means the IRS is full of bull**bleep**, 21 days they say, do it online it's quicker!! All bull**bleep**!!!!? I've been waiting 90 days nothing has changed, I will wait until April 15th next time. 

[Alex190]

I'm an expat as well. Your location should not matter and there a huge delays this year for millions of filers. Hopefully you have filed requesting direct deposit in a US Bank.

[Critter-3]

The IRS is seriously backlogged due to all the new tax laws and extra stimulus filings, as well as unprocessed 2019 returns left over from the COVID shutdown.  Lots of other folks are still waiting (some since mid-February), so please continue to be patient.  Also see:

At least 8 million tax returns are in limbo at the IRS because of the pandemic, delaying refunds (ms...

Have you checked your status here: TurboTax and IRS ?

Although the IRS has processed and issued most refunds from e-filed returns around 21 days, because of the pileup caused by Covid, CARES Act, stimulus and the American Rescue Plan Act, some of the returns will require more time to review. 

 Several items can  delay the processing of the 2020 return ... some of which are :   

> unemployment

> repayment of the PTC

> stimulus credit  on line 30 of the 2020 form 1040

> if you used the 2019 earned income for the 2020 EIC &/or  CTC/ACTC

> if you have prior year balance dues or unfiled returns

> the info on the W-2 doesn't match what the employer sent in and/or the employer's W-2 is not yet on file

> a variety of other items that require humans to look at

Due to understaffing and over tasking at the IRS again this year many returns will be delayed for as much as months.  The aging computer system is being over taxed trying to process millions of  2019 returns and 2020 returns (some of which will need extra processing this year due to the late tax law changes)  AND putting out the third stimulus payments.  If you want to vent to someone then contact your  local congress person and demand they fund the IRS sufficiently so that they can hire enough people and update their computer systems to handle all of the demands made upon this agency.  The IRS  can only do so much with the continued reductions to their budget. 

See these  recent news articles for a good laugh:

Where is my damn IRS tax refund? New answers emerge as delays frustrate millions (msn.com)

https://money.yahoo.com/taxpayers-waiting-to-get-last-years-tax-refund-190333088.html

https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm...

Called the IRS lately? Agency struggles to hire customer service reps despite pandemic unemployment ...