Start by double-checking your Social Security number in TurboTax. If it's
wrong, correct it and then resubmit your return. If you entered it correctly
then...
Next check to see if you accidentally filed yourself by
mistake earlier:
Check
Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or
rejected.
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date
Then
if it wasn't you:
Then
it's likely that another taxpayer, inadvertently or otherwise, filed their
return using your Social Security number.
You
won't be able to fix this rejection; you'll need to file a paper return and attach a copy of the IRS form 14039 http://www.irs.gov/pub/irs-pdf/f14039.pdf
You
"may" be the victim of tax-related identity theft. Please see
this TurboTax FAQ for information on how to proceed:
https://ttlc.intuit.com/questions/1900655-tax-related-identity-theft
We
strongly recommend that you call the IRS Identify Theft Hotline at 1-800-908-4490.
You can also
click here for additional information
at IRS.gov. http://www.irs.gov/Individuals/Indications-your-identity-may-have-been-stolen-and-how-to-report-it-t...
