We need to re-submit our 2019 return because it was rejected, but we don't know why it was rejected and there is no option on the Turbo Tax website to "Fix My Return"

[jamie_brantley]

We received an email that stated to login and click "Fix My Return," but there is no tab showing.  How do we figure out what is wrong with the return?

[DoninGA]

The TurboTax email also should have stated the reason for the rejection.

Most all IRS rejections were due to having an incorrect 2018 AGI when e-filing the 2019 tax return.  The 2018 AGI is not used on a mailed tax return.

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

[fanfare]

Print your return and file it by mail.

If you see nothing wrong, but you made an error - what IRS calls a miscalculation - IRS will correct your return.