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accountspayable-
New Member

We just purchased the online turbotax "Business Essentials" I now realized that I need to have the desktop version of Turbotax Pro. How do I switch it?

 
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‎January 1, 2021 10:06 AM
last updated ‎January 01, 2021 10:06 AM
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MissMCJ
Level 4

We just purchased the online turbotax "Business Essentials" I now realized that I need to have the desktop version of Turbotax Pro. How do I switch it?

Contact whoever you purchased it from and see if you can exchange it.  If it is downloadable software from Amazon or another site, you sometimes cannot get it refunded.  If you bought it from Intuit, they should be able to work something out with you.  

‎January 1, 2021 10:13 AM
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VolvoGirl
Level 15

We just purchased the online turbotax "Business Essentials" I now realized that I need to have the desktop version of Turbotax Pro. How do I switch it?

Those are not names of the Turbo Tax USA programs.  Is it for the professional Intuit programs?  Or For Canada?

‎January 1, 2021 10:20 AM
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