You'll need to sign in or create an account to connect with an expert.
I get the same error and customer service was really no help at all other than saying "would you want to paper file"... um no I wouldn't, what I'd like is for this to be corrected. I didn't pay money to paper file.
Same issue here and agreed, I also paid to e-file.
I am having the same issue. Trying to get customer service to help.
This was resolved on March 15.
Make sure you have ran all updates.
If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
If using TurboTax Desktop: Please see this FAQ.
If you still are not able to solve this, please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
sjones32
New Member
connorcnb
New Member
wrightnicholel-y
New Member
PK9999
New Member
megsrocky84
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.