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We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

 
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103 Replies
Anonymous
Not applicable

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

common for stimulus website.    last week said i quallified. this week they don't know.   still haven't gotten it. 

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

We are unable to provide the status of your payment right now because:

  • We don't have enough information yet (we're working on this), or
  • You're not eligible for a payment.

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Re: We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Abban
New Member

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

We are unable to provide the status of your payment right now because:

  • We don't have enough information yet (we're working on this), or
  • You're not eligible for a payment

Why am I still getting this information?

CatinaT1
Employee Tax Expert

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Go here for stimulus info:  https://www.irs.gov/coronavirus/economic-impact-payments

 

This FAQ site may also answer your questions.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

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We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

I am puzzled why this error message from the IRS website is one of the few places that is being posted, a turbotax help forum? Did everyone of the posters that arrived here all used Turbotax to file? I am rather curious, since I used Turbotax to file my taxes. But I have inquired among my peers, and some have already gotten their stimulus payment since April 15. I am really unsure, only the IRS programmers/management might know. The website from IRS FAQ is too generic, and since there is no one to contact now, I am not sure what to do, but sit around and wait. Not even sure, if for some reason, if you miss the boat, will the stimulus money be credited on next year's tax return. Right now, I am just hopeful to find another job, so that I do not lose my home.

SusanY1
Expert Alumni

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

If you "miss the boat" as you say then yes, the payment is credited on your next year's tax return.  However, the IRS still has many payments left to process and expects to continue processing payments throughout the rest of 2020 so there is still hope that yours will show up.   

 

You're correct, though, that there isn't a whole lot that can be done at this point aside from waiting and continuing to check the IRS site for any new updates there.  

 

I certainly hope that your job search is successful soon and things improve quickly for you! 

 

 

@ateohtax

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We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Thank you. I thought so about it being deferred to next years tax refund. I believe if anyone misses the boat, the 1040 form would ask if whether you received the stimulus check, and you have to check that box or vice versa. Like you said, just have to wait and see. Thanks for your reply.

LinsLyfe
New Member

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

I used the Non Filers Tool

DawnC
Employee Tax Expert

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Visit the IRS's Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more.

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hugo6135
New Member

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

**bleep** guys it feels good to have someone else that has this same problem. Hopefully it gets resolved for all u guys. I felt like I was the only person not getting paid.  I checked reddit a day ago and they all say the same thing they are getting that I am. 

 

Status payment not available and the bulletpoints bs comments

"we are not done filing ur file tax return" or "u are not eligible"

 

I am a nonfiler so  I was told I could still get it as long as I was independent. Just waiting for this thing to ever update, applied 4/10 and I guess ill never know if I get it or not

angelmshingler
Returning Member

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Does this mean? Because I still did get a letter either

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

This is exactly what mine says and has been saying since they came out with this "tool". Cant get any further. Cant ever get through to the IRS  

CatinaT1
Employee Tax Expert

We are unable to provide the status of your payment right now because: We don't have enough information yet (we're working on this), or You're not eligible for a payment.

Go here for stimulus info:  https://www.irs.gov/coronavirus/economic-impact-payments

 

This FAQ site may answer your questions.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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