Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Showing results for 
Search instead for 
Did you mean: 
Level 1

Waiting for a Refund for TurboTax extras

When I filed this year through TurboTax, I accidentally accepted extra things adding to the cost of my filing. When I called support, and told them of the issue, they said they would be able to refund me the cost of the extra features. 


It has been several months since this, and I have still not received the refund. I don't know if this is the best way to get in touch with someone about getting that money refunded, or if I should just call again during normal business hours.


Any info would be helpful.

2 Replies
Level 15

Waiting for a Refund for TurboTax extras

Unfortunately, nobody in this public user-to-user forum can help you. You will have to call TurboTax support on the telephone again, to follow up.

Level 15

Waiting for a Refund for TurboTax extras

I've sent you a direct message. 

Thanks for reaching out, Carl! 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings