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Level 2
January 17, 2024
Question

W-2 Box 11 glitch?

  • January 17, 2024
  • 9 replies
  • 0 views

Entered info for W-2.

Have non qualified 457 plan disbursement income and entered amount in Box 11.

Getting error message even though I think that I entered data correctly:

"The total amount of Sect. 457 state distributions does not match with the amount of Sect. 457 distributions reported on the federal return. Adjust the state entries as needed."

Double-checked the entries and they seem to be correct.

Suggestions?

Thanks.

9 replies

Level 15
January 17, 2024

questions:

 

***W-2***

1. What amount do you have in box 11?

2. What amounts do you have in boxes 16 and 18?

3. What state are you referring to?

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JCC457Author
Level 2
January 17, 2024

Box 11 = 91,000.

Box 16 = 91,000.

Box 18 = 0

State = PA

Level 15
January 17, 2024

While I reproduce this, please read this PA ruling and see if it applies to you.

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Level 4
January 20, 2024

I can't figure out how to start a new thread, so am replying to something similar.  After the last update of TT Premier, my wife's W-2 has a simple IRA, which I click "S" for a description.  This box now appears in pink and the form is showing as incomplete.  Prior to the last update it worked as it usually did.  Anyone know why this is?

Level 4
January 21, 2024

I have the same situation as JCC457 and am getting the same error message.

 

TT has changed something here.  At the end of the W2-entry dialog, TT asks "Did you take money out of your nonqualified pension plan" and gives me two choices:  Yes, I took this money out, or No, this is money I contributed.  In years past, I would simple answer correctly and say Yes.  No errors and e-filed OK.

 

But this year something has changed.  When I answer Yes, TT pops up a NEW entry area asking me to enter the state and the amount (even though I have already entered this in the previous part of the dialog).  There is even a big blue ADD button, suggesting TT thinks it likely I would be entering multiple states (?).  And I note the error message says "adjust the state entries," plural.

 

When I enter my state (NC) and the amount, TT gives me the error message JCC457 reported.  In the TT-generated W2 form, NC and the amount have been added, and the amount is shown in red.  If I return to the dialog and attempt to change the amount in the pop-up to zero, a red warning will not allow me to do this.

 

I went back, and changed my original answer to "No, this is money I contributed" (which is incorrect) and TT then reported no errors in my return.

 

The error message makes no sense to me.  There has got to be a TT error in this new change.

Level 2
January 22, 2024

I have the same error.  State of MN.  The numbers entered are exact match to the penny.

Level 2
January 22, 2024

I went back to 2022 and added this W2 as a test.   The Forms View shows that a new section to W2 was added in 2023:

 

11 (cont) Sect. 457 and nonqualified plans State Allocation

For each row, enter state ID in col (a) and amount in col (b)

 

This is when the error comes up in 2023 that the amount in this 11 (cont) is not the same as in 11.  Even when the amount is actually the same in my 2023 return.

Level 2
January 25, 2024

This just happened to me.  I’m in AZ.  Never had any problems and I’ve been using TT for 8 years. On the phone with rep now

Level 2
January 25, 2024

This just happened to me.  I’m in AZ.  Never had any problems and I’ve been using TT for 8 years. On the phone with rep now

 

The only way to fix it is to  do what that guy said about checking off the wrong thing which says I’m contributing rather than receiving.  That’s the only thing that worked.  The TT person is going to research this and fix the glitch 

Level 2
January 25, 2024

Same problem. TT won't let me submit as it appears to be in this error loop of just sending me back to the same "check this entry" page. Any solution found yet?

Level 15
January 28, 2024

The situation you described regarding an error flagging state distributions from a 457 account is a known customer experience that is being addressed by the TurboTax development team. It is expected to be resolved after 2/2/2024.

 

@Frazier1 

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Level 2
January 28, 2024

I had the same error message about the numbers not matching. As suggested, I rounded to the nearest dollar which worked. 

Level 2
January 28, 2024

I received the message below yesterday on another discussion I started about the issue.  Hopefully they will identify and resolve the error(s) in Box 11.

 

Employee Tax Expert
 

"The situation you described regarding an error flagging state distributions from a 457 account is a known customer experience that is being addressed by the TurboTax development team.  It is expected to be resolved after 2/2/2024."

 

Level 2
March 2, 2024

When will this glitch be fixed? I’m in PA where the distribution in box 11 on my W-2 is not taxable. Turbo Tax doesn’t maintain my data when I indicate Pennsylvania in box 15, and 0 in boxes 16 & 17 as per my W-2. The subsequent panel for 457 requires that a state and amount be input. I get error messages that the state ID doesn’t match info from the W-2. And I also get an error whether I enter the amount of the distribution on the panel for 457, or 0 (since it’s not taxable for PA). This is really frustrating. A response said this would be corrected after 2/2. What’s the status?  Thanks.

Level 2
March 4, 2024

After rounding my entries to the nearest dollar for my 2 unqualified W-2s, I had still had a glitch in one. Same state (IL). After downloading updates today (03/02), glitch on the same unqualified w-2 remained. I deleted the whole form and reentered with rounded number and no decimal places (form did not show .00). Made sure it was consistent in all entries. I was finally successful. Note: My other unqualified W-2 worked fine with rounding to the nearest dollar. Go figure!