Verified AGI with IRS error IND-031-04

Forum|Forum|7 years ago
June 3, 2019
3 replies
32 views

I was rejected with an error IND-031-04 . I've gone to IRS website and verified my AGI and I created a pin with only numbers (no zeros) what else can I do?My 2017 return was filed late but the IRS website verifies by AGI. Should I enter 0??

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xmasbaby0

Level 15

Try zero. If zero does not work then print sign and mail it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

greg_gammonAuthor

Level 2

Thank you, "0" worked.

KatrinaLO

Level 14

There are a few possible reasons why you’re still getting an e-file reject.

If you filed late last year after mid-November or your return was processed after that time—try entering 0.

· Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A.)

· Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.

· Filed with your spouse last year—you and your spouse have the same 2016 AGI. (Don’t split the AGI amount or enter “0” for one of you.)

If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript.

If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.

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