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Natalie_Williams20
Level 1
March 21, 2020
Question

Verification Code

I am not receiving my verification code via email.  I have checked the spam and double checked my email address but for the second day in a row, I am still not receiving the verification code.

    3 replies

    CassLO
    CassLO
    Level 11
    March 21, 2020

    Please see the TurboTax FAQ below for assistance getting your verification code:

    What if I'm having trouble with my filing verification code? You should

     

    You can also request that the six digit code be sent to you via text message. Do this by going into your Turbo Tax Account:

    1. Go to My Account.

    2. Go to Security Tab.

    3. Choose the option to get a text message under the Two Step Verification.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      Molly1816
      Level 2
      April 1, 2020

      I'm not receiving my verification code

        CatinaT1
        CatinaT1
        Alumni - Intuit
        April 1, 2020

        Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

        **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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