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Level 1
March 21, 2020
Question

Verification Code

  • March 21, 2020
  • 2 replies
  • 1 view

I am not receiving my verification code via email.  I have checked the spam and double checked my email address but for the second day in a row, I am still not receiving the verification code.

2 replies

CassLO
Level 11
March 21, 2020

Please see the TurboTax FAQ below for assistance getting your verification code:

What if I'm having trouble with my filing verification code? You should

 

You can also request that the six digit code be sent to you via text message. Do this by going into your Turbo Tax Account:

1. Go to My Account.

2. Go to Security Tab.

3. Choose the option to get a text message under the Two Step Verification.

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Level 2
April 1, 2020

I'm not receiving my verification code

CatinaT1
Level 15
April 1, 2020

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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