Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

dmoltz4 · Jun 4, 2019 12:15:04 PM

<P>Turbo Tax personal and business, 2017.</P>

Turbo Tax personal and business, 2017.

posted

Connect with an expert

2 Replies

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Your keychain password should be the password you use to log on to your Mac user account. You are giving the program permission to access old files by inputting your password to prove that the person sitting at the keyboard now is the authorized user.

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Thank you! So simple!

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Expert does your taxes

Do it yourself

Resources

Support

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Do you have an Intuit account?

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Using macOS 10.13.3. In order to access previous returns I'm asked to enter "key chain password" but I've never used this and don't know how to access it. What to do?

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert