Used TurboTax for years w/efile. 2021 Fed

[ons_taxes]

PDF when attempted efile has PersInfo, SSNs, Addr, but no esignature/pins where it used to print names before.

[MichelleLO]

Sounds like the PDF didn't generate completely. Please make sure your PDF software has been updated to the most recent version. 

If you are using TurboTax Online, please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies, a full or corrupted cache can keep TurboTax from functioning properly.

If you are using TurboTax CD Download software, you'll want to make sure your TurboTax software is updated. 

How do I update my TurboTax CD/Download software program?

If the PDF is still not generating properly, please reach out to TurboTax Customer Support for assistance. 

What is the TurboTax phone number?

[ons_taxes]

PDF software is up to date and working just fine with all other applications. Using TurboTax22.

I was online with another expert after I posted the question to community.

Had to turn-off all antivirus software as well as firewalls to successfully file the returns. Thanks

[EbonyA]

Good to hear that it worked out.