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Level 2
Jan 9, 2022 9:07 PM UTC
Question

Updates

I installed my TurboTax for tax year 2021. This is the second year that it will not update. I hit the button to update and it never does anything. This is the second year I've had this problem.  Why is TurboTax not performing? What do I do?

    2 replies

    Alumni - Intuit
    Jan 10, 2022 12:44 PM UTC

    Hi, Thanks for using Turbotax.

    Can you please help us with more information on the issue. 

    Which platform of application you are using , what exactly happens post clicking on update button.

    Level 12
    Jan 11, 2022 12:17 AM UTC

    If you're having difficulty updating TurboTax on your computer, you can try to manually update it by following the instructions on the following FAQ: Manually Update TurboTax for Window's Software

     

    If you're using a MAC, this article will be of assistance: Troubleshooting for MAC updating issues

     

    Alternatively, if neither of these options are able to help you resolve the matter, please reach out for assistance: Contact TurboTax