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Level 2
January 9, 2022
Question

Updates

  • January 9, 2022
  • 2 replies
  • 7 views

I installed my TurboTax for tax year 2021. This is the second year that it will not update. I hit the button to update and it never does anything. This is the second year I've had this problem.  Why is TurboTax not performing? What do I do?

    2 replies

    Level 5
    January 10, 2022

    Hi, Thanks for using Turbotax.

    Can you please help us with more information on the issue. 

    Which platform of application you are using , what exactly happens post clicking on update button.

    Level 12
    January 11, 2022

    If you're having difficulty updating TurboTax on your computer, you can try to manually update it by following the instructions on the following FAQ: Manually Update TurboTax for Window's Software

     

    If you're using a MAC, this article will be of assistance: Troubleshooting for MAC updating issues

     

    Alternatively, if neither of these options are able to help you resolve the matter, please reach out for assistance: Contact TurboTax