turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Unable to get out of the Verified Pro version

I signed-in online a couple of weeks ago and thought about using the Verified Pro version, so I answered the initial questions to see what it looked like, but decided to self-file and never selected a CPA because I, but everytime I sign on, I cannot get out of the Verified Pro version and there are NO options to get out of this interface. I've signed-out, signed back in.....all auto route me to the Verified Pro page. Cannot find a way to get back to self-filing in Deluxe like I have for years!! SO frustrating. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CatinaT1
Expert Alumni

Unable to get out of the Verified Pro version

You can review your fees by following the instructions below.   

  • After signing in to TurboTax, open or continue your return. 
  • Select Tax Tools on the left side of the screen and then Tools. 
  • A Tools Center box will pop up on your screen. 
  • Select the My Fees box on the right. 

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons: 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies