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Mikey99
New Member

Unable to enter in Donations

I am up to the point where I am being asked from the previous year: "Do I still have donation for this charity" etc. I have several on the list and when I click "yes" to the first it then opens up the second. Its at that point that I can no longer click on the second one for either "yes" or "no". 

 

I have tried on different browsers and on my phone and its the same result. Can anyone help?? 

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2 Replies

Unable to enter in Donations

Perhaps...try some of the suggestions presented in this post:

 

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-tt-is-asking-me-if-i-donated-...

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unable to enter in Donations

Some have found that uninstalled WIN 10 updates are causing the issue ... check for updates and then reboot the computer until they are all installed ... may need to reboot multiple times.

 

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