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Level 2

Unable to e-file 1041 due to update flag

This is the second year where e-file will not transmit a properly completed return because the product is flagged as needing updating.  The installed product on my machine is updated.  I have rebooted.  Last year it was necessary to actually install a "new" license (i.e., I was given a new product for downloading).

 

How is this problem to be resolved?

 

Thanks

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Level 15

Unable to e-file 1041 due to update flag


@Mark-S wrote:

How is this problem to be resolved?


There is really no clear method to resolving this issue other than contacting Support (link below).

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632