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Ugg why no answer

we have been trying to get someone for 3 weeks now...whats the deal? hard to fix a problem when there is no help.....

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1 Reply
BillM223
Expert Alumni

Ugg why no answer

Yesterday, user Hackitoff suggested that you remove any W-2s and form 2555 (see )https://ttlc.intuit.com/community/tax-credits-deductions/discussion/looking-to-remove-the-2555t-i-ha....

 

On the possibility that you don't know how to delete forms in the Online products, let me add this:

 

1. make a copy of your W-2(s) (if you don't have the paper copies)

2. delete your W-2(s) (use the garbage can icon next to the W-2(s) on the Income screen

 

*** Desktop***

3. go to View (at the top), choose Forms, and select the desired form. Note the Delete Form button at the bottom of the screen.

 

*** Online ***

3. go to Tax Tools (on the left), and navigate to Tools->Delete a form

 

4. delete form(s) W-2(s) (if any), 2555-T, 2555 p3-T, and explanation worksheets (if any) underneath.

5. go back and re-add your W-2(s), preferably adding them manually

6. continue with your return.

 

Let us know how this works for you.

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