I have only utter disgust for this company, Intuit.
Intuit seems to be adamant that people use their online interface to input their tax information rather than downloading and using a desktop product.
I had to call support to find the purchase page, after 30 minutes of utter frustration...Sylvia from the help desk emailed a link, but did not help me to navigate there from the home page.. Searching found the download page, but no way did it get me to the purchase a license page.
Even then, Intuit tried to bait and switch me to buy the online service. There is NO way I want my sensitive financial information on some cloud server, only to be hacked by some nefarious Russians.
Then the price showed 52.50, but I was charged $70.
Also, my Windows 10 laptop cannot run this software, and I cannot upgrade it to Windows 11. BUMMER!!! Why can't the programmers make it compatible with Windows 10? All their previous versions did.
There is an astronomical amount of grief I have every year with this customer-unfriendly company.
Once I get the software installed, it is fine. The product is good, but the company stinks.
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@SugarAuntie wrote:The product is good, but the company stinks.
The describes a huge number of companies and products and the only resolution is to look elsewhere.
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