You'll need to sign in or create an account to connect with an expert.
Here's how to reach TurboTax Support to tell them that you've paid in one account but have locked returns in another account.
If their phone system asks for your User ID, use the one for the PAID account so you can get through to Support. When following the steps in the FAQ below, do it from inside your PAID account, or by using the phone number listed in the FAQ.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/replies/3300041
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Drvehrs
New Member
phxwebdev
New Member
asarbuckle
Level 3
GaryKM
Returning Member
siddjain1
Level 2
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.