TurboTax Support is not open on Sunday. I can tell you what to do, once you explain more. We're part way they there.
As I said above, we can tell you how to phone Support and ask them to unlock the returns in the other account. You won't have to pay again.
Are you trying to get the 2017 AGI in order to efile? If so, you may be able to get that now. I'll tell you how.
"I will need to start all over."
That's confusing. Why do you think you need to start over? You have not said anything so far that would require one to start over.
