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TurboTax program does not return to where I stopped when I open program to an existing return?

TurboTax 2024 Windows version. The software starts at the beginning of the return again, but still has all the data I have entered.
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TurboTax program does not return to where I stopped when I open program to an existing return?

@powersj 

 

It may depend on exactly where you left it.

 

IF it's in the middle of a tax form, I don't think it returns there.

IF you have worked out to a menu page, then it usually returns there.

 

BUT

I've noticed, that if I return after a software update....it always seems to return to the starting point.  (at least it seems to do that for the Desktop Windows software)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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3 Replies
JohnB5677
Expert Alumni

TurboTax program does not return to where I stopped when I open program to an existing return?

There are two options in the Online version.

  • Pick up where you left off and
  • Work on other XXXXX

My experience is that if you select Pick up where you left off, it will return you to the last work area.

 

If you want to return to a specific area, you can use this process.

Select Tax Tools

  • This is on the left sidebar
  • You may have to minimize the Federal and State options
  • You also may have to scroll down on that menu
  1. Once you can work on Tax Tools
  2. On the drop-down select Tools
  3. There will be 3 or 4 green boxes
  4. Select Topics Search
  5. Type the form number or a topic.
  6. Continue through the questions.

       

 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

TurboTax program does not return to where I stopped when I open program to an existing return?

But in previous versions I believe when I opened an existing return, the program returned to the spot where I had stopped.

TurboTax program does not return to where I stopped when I open program to an existing return?

@powersj 

 

It may depend on exactly where you left it.

 

IF it's in the middle of a tax form, I don't think it returns there.

IF you have worked out to a menu page, then it usually returns there.

 

BUT

I've noticed, that if I return after a software update....it always seems to return to the starting point.  (at least it seems to do that for the Desktop Windows software)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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