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Level 3

TurboTax Products Outside the US / No Support

I live in Germany but am filing US taxes. I am unable to pay for the TurboTax product because it keeps refusing to authorize the credit card (US-based). I cannot contact support because I do not have a US phone number. Is there some way to contact this company or to pay them?

1 Reply
Level 20

TurboTax Products Outside the US / No Support

To pay for the TurboTax online account or software you need to have a US credit card with a US billing address.

 

Does the card have a US billing address?

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax