TurboTax Premier Download Version Windows

[dw014011]

I am trying to eFile my state return. I have entered the routing number and account number multiple times. But it keeps asking me to enter them again. 

[Cass0317]

If you are coping and pasting your account and routing number in, please try manually typing it in. If it the issue continues, I would try closing and reopening the program and submit again.

If you need additional assistance, please reach out to our TurboTax Customer Care team by clicking the following link: What is the TurboTax phone number?

[dw014011]

I have entered and re-entered. I have copy/pasted. I have tried multiple good routing and account numbers. I have tried closing and re-opening Turbo Tax. I have tried inputting the numbers straight into the Worksheet. None of these work.

[LindseyLO]

Have you tried clearing your cache and refreshing? This may help. Assistance with doing so has been provided by clicking here.