turbotax over charging me

[jj776]

i used this service last year i checked it was $150 something, i made sure to not click on those tax expert add on services, yet today when i filed i got charted $300+! what the heck!

they dont even break it down and show you the charges before they charge you. 

i tried calling the number, but it was impossible to speak to an agent! 

[DoninGA]

See this for how to view the TurboTax charges - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

See this for how to remove charges - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/reduce-fees/L3Kp3...

[jj776]

cant remove charges, already charged my card and filed 

you guys obviously have alot of people complaining about this issue, maybe make things more obvious from get go to avoid this issue instead of hiding all these fees. 

[DoninGA]

@jj776 Keep trying TurboTax support to get this fixed.

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)