TurboTax Not Removing 10% Early Withdrawal Penalty Even After Reporting a Qualified Disaster Distribution

[Xyz409]

I've reported an early IRA distribution and also designated it as a qualified disaster distribution (non-covid) but TurboTax does not remove 10% early withdrawal penalty.

I've reported the same 1099-R on both FreeTaxUSA and TaxAct and neither of those programs are charging me the 10% penalty, only TurboTax is.

Can this be fixed?

[MarilynG]

If you took an early retirement plan distribution in 2021, don't indicate it was a Disaster Distribution.   That applies to distributions taken in 2019 or 2020 (or 2018, 2017). 

You may qualify for a Penalty Exception.

@Xyz409