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ST2001
New Member

TurboTax Live Deluxe 2022

Why is it charging me so much to message chat with a person only? Chat help should have been included with Deluxe because I did not speak on the phone with an advisor at all. I was literally sent a link and that was it. That is ridiculous. This is making me not want to use turbo tax again next year.

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2 Replies
HeatherPLO
Intuit Alumni

TurboTax Live Deluxe 2022

I am showing you do have TurboTax Live Premier. Are you getting an extra charge in addition to your software?  Where did you specifically reach out for help?  

 

If you would rather call us to speak with us directly, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.   

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