Why is it charging me so much to message chat with a person only? Chat help should have been included with Deluxe because I did not speak on the phone with an advisor at all. I was literally sent a link and that was it. That is ridiculous. This is making me not want to use turbo tax again next year.
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I am showing you do have TurboTax Live Premier. Are you getting an extra charge in addition to your software? Where did you specifically reach out for help?
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