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ajae78213-gmail-
New Member

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

I had to refile because my AGI was wrong. I have tried using windows, safari, chrome, bing and the mobile app.
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‎January 23, 2022 1:27 AM
last updated ‎January 23, 2022 1:27 AM
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3 Replies
Critter-3
Level 15

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

Which tax year are you trying to file ? 

‎January 23, 2022 2:40 AM
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ajae78213-gmail-
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TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

2021

‎January 23, 2022 7:42 AM
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Critter-3
Level 15

TurboTax keeps redirecting me when I click “I want to refile online”. What am I doing wrong?

Clear your cookies and/or switch browsers  then complete the FILE tab again from the beginning.  Also since the IRS will not start processing returns until after tomorrow you may need to wait for that error message to clear. 

 

If you still have issues contact TT support :  contact details can be found here

 

 

‎January 23, 2022 7:48 AM
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