turbotax is not taking my dependent SSN as it takes as ITIN

[JohnB5677]

Please clarify your question.

• Are you posting this in the My Info section of your return?
• Is it a 9 digit number?
• How is it being identified as a ITIN and not a SSN?

Please contact us again to provide some additional details. 

[khajarizvi]

During the time of submission, its calculating $500 as child credit for all 3 my dependents( 2 are having ITIN and 1 is having SSN) saying as all of them having ITIN not SSN

[Vanessa A]

Did you put a checkmark in the box that says Social Security number NOT valid for employment?  If you did put a check mark in that box, and their numbers are valid for employment, you can go back and remove the checkmark.  You can do this by selecting edit in the personal info section next to their name. 

If so, then the dependents would be not be eligible for the Child Tax Credit, just the Other Dependent Credit.