Turbotax hangs after asking if there was non-deductable contributions.

[dblchou]

That should be non-deductable IRA contributions.

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

[dblchou]

I am using the desktop version so that won't work.

[MarilynG1]

This issue is being looked at currently.  In my desktop test return, the Continue button did hang for several tries, but eventually the screen Let's Find Your IRA Basis opened.

A workaround would be to make your entry directly on the IRA Contributions Worksheet in FORMS Mode. 

@dblchou 

[baldietax]

keep clicking continue and you will get thru it.  current theory is it's stuck in a loop and takes the same number of times clicking continue as you have input 1099-R's

[VolvoGirl]

@dblchou   Yes you need to keep clicking in the Continue box.  You have to click the number of times for the number of 1099R forms that you entered.

1/21/25 There is a new FAQ for this.  You can sign up for updates.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-1099-r/nondeductible-contributions-...