TurboTax for Mac 2022.r18.036 updated two times and then crashed during the update

[Dmitry1]

When updating to TurboTax for Mac 2022.r18.036, it updated two times and then crashed during the second update.

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Translated Report (Full Report Below)

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Process:               TurboTax 2022 [83381]

Path:                  /Applications/TurboTax 2022.app/Contents/MacOS/TurboTax 2022

Identifier:            com.intuit.turbotax.2022

Version:               2022.r17.035 (2022.r17.035)

Code Type:             X86-64 (Translated)

Parent Process:        launchd [1]

User ID:               502

Date/Time:             2023-02-19 03:51:16.3340 -0800

OS Version:            macOS 13.1 (22C65)

Report Version:        12

Anonymous UUID:        1E406BE6-2A4B-AA78-DD94-05870B7651C7

Sleep/Wake UUID:       5F3CE7CE-382A-400F-B15E-3531E3FD2FD9

Time Awake Since Boot: 2300000 seconds

Time Since Wake:       1147643 seconds

System Integrity Protection: enabled

Crashed Thread:        0  tid_103  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_GUARD (SIGKILL)

Exception Codes:       GUARD_TYPE_FD

Exception Codes:       [phone number removed]000001, 0x08fd4dbfade2dead

Termination Reason:    Namespace GUARD, Code [phone number removed]7322497 

Thread 0 Crashed:: tid_103 Dispatch queue: com.apple.main-thread

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff815371cfa dup + 10

2   Foundation                        0x7ff816290dd2 -[NSConcreteTask launchWithDictionary:error:] + 2618

3   Foundation                        0x7ff8162b6eb5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 146

4   Sparkle                             0x111ca167f -[SUBasicUpdateDriver installWithToolAndRelaunch:displayingUserInterface:] + 3301

5   Sparkle                             0x111cb9036 -[SUUIBasedUpdateDriver installWithToolAndRelaunch:] + 404

6   AppKit                            0x7ff818701b02 -[NSApplication(NSResponder) sendAction:to:from:] + 323

7   AppKit                            0x7ff818701984 -[NSControl sendAction:to:] + 86

8   AppKit                            0x7ff8187018b6 __26-[NSCell _sendActionFrom:]_block_invoke + 131

9   AppKit                            0x7ff8187017bf -[NSCell _sendActionFrom:] + 171

10  AppKit                            0x7ff818701706 -[NSButtonCell _sendActionFrom:] + 96

11  AppKit                            0x7ff8186fe581 NSControlTrackMouse + 1811

12  AppKit                            0x7ff8186fde4a -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 121

13  AppKit                            0x7ff8186fdd1d -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 606

14  AppKit                            0x7ff8186fd154 -[NSControl mouseDown:] + 659

15  AppKit                            0x7ff8186fb642 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4283

16  AppKit                            0x7ff8186716ae -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2595

17  AppKit                            0x7ff818670a6f -[NSWindow(NSEventRouting) sendEvent:] + 345

18  AppKit                            0x7ff81866edde -[NSApplication(NSEvent) sendEvent:] + 358

19  AppKit                            0x7ff81892d885 -[NSApplication _handleEvent:] + 65

20  AppKit                            0x7ff8184fe41c -[NSApplication run] + 623

21  AppKit                            0x7ff8184d2427 NSApplicationMain + 817

22  TurboTax 2022                       0x10309f697 main + 39

23  dyld                                 0x2061c7310 start + 2432

Thread 1:: com.apple.rosetta.exceptionserver

0   runtime                          0x7ff7ffecf614 0x7ff7ffecb000 + 17940

1   runtime                          0x7ff7ffedb530 0x7ff7ffecb000 + 66864

2   runtime                          0x7ff7ffedcf30 0x7ff7ffecb000 + 73520

Thread 2:: SGen worker

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   libmonosgen-2.0.1.dylib             0x11326039e thread_func + 542

4   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

5   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 3:: Finalizer

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e53e semaphore_wait_trap + 10

2   libmonosgen-2.0.1.dylib             0x11320d19a finalizer_thread + 618

3   libmonosgen-2.0.1.dylib             0x1131b992d start_wrapper + 813

4   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

5   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 4:: com.apple.NSURLConnectionLoader

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   CoreFoundation                    0x7ff81548801b __CFRunLoopServiceMachPort + 145

6   CoreFoundation                    0x7ff815486a74 __CFRunLoopRun + 1387

7   CoreFoundation                    0x7ff815485e8f CFRunLoopRunSpecific + 560

8   CFNetwork                        0x7ff819dd71e8 0x7ff819b93000 + 2376168

9   Foundation                        0x7ff81621482c __NSThread__start__ + 1009

10  libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

11  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 5:

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   libLogger.dylib                     0x112734016 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 502

4   libLogger.dylib                     0x112733be1 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 161

5   libLogger.dylib                     0x112731fbf boost::asio::io_service::run() + 47

6   libboost_thread-mt.dylib             0x11284cab5 boost::(anonymous namespace)::thread_proxy(void*) + 53

7   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

8   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 6:

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   libLogger.dylib                     0x112734016 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 502

4   libLogger.dylib                     0x112733be1 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 161

5   libLogger.dylib                     0x112731fbf boost::asio::io_service::run() + 47

6   libboost_thread-mt.dylib             0x11284cab5 boost::(anonymous namespace)::thread_proxy(void*) + 53

7   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

8   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 7:

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   libLogger.dylib                     0x112734016 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost::asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 502

4   libLogger.dylib                     0x112733be1 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 161

5   libLogger.dylib                     0x112731fbf boost::asio::io_service::run() + 47

6   libboost_thread-mt.dylib             0x11284cab5 boost::(anonymous namespace)::thread_proxy(void*) + 53

7   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

8   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 8:

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff815370fea __semwait_signal + 10

2   libsystem_c.dylib                0x7ff815285b4a nanosleep + 196

3   libsystem_c.dylib                0x7ff815290a3a sleep + 41

4   KSCrash                             0x111683a32 monitorCachedData + 757

5   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

6   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 9:: KSCrash Exception Handler (Secondary)

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815393a19 thread_suspend + 84

4   KSCrash                             0x1116734f8 handleExceptions + 125

5   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

6   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 10:: KSCrash Exception Handler (Primary)

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   KSCrash                             0x11167352e handleExceptions + 179

6   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

7   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 11:: com.apple.NSEventThread

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   CoreFoundation                    0x7ff81548801b __CFRunLoopServiceMachPort + 145

6   CoreFoundation                    0x7ff815486a74 __CFRunLoopRun + 1387

7   CoreFoundation                    0x7ff815485e8f CFRunLoopRunSpecific + 560

8   AppKit                            0x7ff81866d299 _NSEventThread + 132

9   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

10  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 12:: LocalStorage

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   JavaScriptCore                    0x7ff82f6a4784 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2468

4   WebKitLegacy                      0x7ff82d5a6caa bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154

5   WebKitLegacy                      0x7ff82d5aa0c5 WebCore::StorageThread::threadEntryPoint() + 245

6   JavaScriptCore                    0x7ff82f6c734d WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 253

7   JavaScriptCore                    0x7ff82f4d3a89 WTF::wtfThreadEntryPoint(void*) + 9

8   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

9   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 13:: boundedElastic-evictor-1

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad816 _pthread_cond_wait + 1296

3   libmonosgen-2.0.1.dylib             0x113271764 mono_os_cond_timedwait + 84

4   libmonosgen-2.0.1.dylib             0x1131d8189 mono_w32handle_timedwait_signal_handle + 201

5   libmonosgen-2.0.1.dylib             0x1131d8051 mono_w32handle_wait_one + 769

6   libmonosgen-2.0.1.dylib             0x11320e5ec ves_icall_System_Threading_Monitor_Monitor_wait + 460

7   libmonosgen-2.0.1.dylib             0x11314a8d1 ves_icall_System_Threading_Monitor_Monitor_wait_raw + 81

8   ???                                 0x1506f09f5 ???

9   ???                                 0x1506f03cb ???

10  ???                                 0x1506efbe3 ???

Thread 14:

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad816 _pthread_cond_wait + 1296

3   Foundation                        0x7ff8161f5b86 -[NSCondition waitUntilDate:] + 134

4   Foundation                        0x7ff8161f80bd -[NSConditionLock lockWhenCondition:beforeDate:] + 88

5   GlanceFramework                     0x111fc065b GEvent::Wait(unsigned int, bool) + 359

6   GlanceFramework                     0x111f3e199 _Glance::EventThread::Run() + 185

7   GlanceFramework                     0x111fc1296 -[ThreadExecution execute:] + 92

8   Foundation                        0x7ff81621482c __NSThread__start__ + 1009

9   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

10  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 15:: com.apple.CFStream.LegacyThread

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   CoreFoundation                    0x7ff81548801b __CFRunLoopServiceMachPort + 145

6   CoreFoundation                    0x7ff815486a74 __CFRunLoopRun + 1387

7   CoreFoundation                    0x7ff815485e8f CFRunLoopRunSpecific + 560

8   CoreFoundation                    0x7ff815500096 _legacyStreamRunLoop_workThread + 249

9   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

10  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 16:: com.apple.coreanimation.render-server

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   QuartzCore                        0x7ff81d4b6045 CA::Render::Server::server_thread(void*) + 534

6   QuartzCore                        0x7ff81d4b5e20 thread_fun(void*) + 25

7   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

8   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 17:: com.apple.CFSocket.private

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff8153772da __select + 10

2   CoreFoundation                    0x7ff8154af1cf __CFSocketManager + 617

3   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

4   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 18:: WebKitWebRTCNetwork

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff8153772da __select + 10

2   libwebrtc.dylib                  0x7ff81e659e92 rtc::PhysicalSocketServer::Wait(int, bool) + 1074

3   libwebrtc.dylib                  0x7ff81e7ebc6f rtc::Thread::Get(rtc::Message*, int, bool) + 911

4   libwebrtc.dylib                  0x7ff81e7ecd58 rtc::Thread::Run() + 200

5   libwebrtc.dylib                  0x7ff81e7ecb5f rtc::Thread::PreRun(void*) + 79

6   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

7   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 19:: WebKitWebRTCSignaling

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   libwebrtc.dylib                  0x7ff81e540ab5 rtc::Event::Wait(int, int) + 661

4   libwebrtc.dylib                  0x7ff81e5f90c2 rtc::NullSocketServer::Wait(int, bool) + 18

5   libwebrtc.dylib                  0x7ff81e7ebc6f rtc::Thread::Get(rtc::Message*, int, bool) + 911

6   libwebrtc.dylib                  0x7ff81e7ecd58 rtc::Thread::Run() + 200

7   libwebrtc.dylib                  0x7ff81e7ecb5f rtc::Thread::PreRun(void*) + 79

8   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

9   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 20:: IndexedDB Serialization

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   JavaScriptCore                    0x7ff82f6a4784 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2468

4   WebCore                          0x7ff9153c2073 bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 131

5   WebCore                          0x7ff916136476 WTF::Detail::CallableWrapper<WebCore::callOnIDBSerializationThreadAndWait(WTF::Function<void (JSC::JSGlobalObject&)>&&)::$_4::operator()() const::'lambda'(), void>::call() + 150

6   JavaScriptCore                    0x7ff82f6c734d WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 253

7   JavaScriptCore                    0x7ff82f4d3a89 WTF::wtfThreadEntryPoint(void*) + 9

8   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

9   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 21:: JavaScriptCore libpas scavenger

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   JavaScriptCore                    0x7ff82f7517fb scavenger_thread_main + 1739

4   libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

5   libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 22:: WebCore: Worker

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   JavaScriptCore                    0x7ff82f6a46d7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2295

4   WebCore                          0x7ff9153c2073 bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 131

5   WebCore                          0x7ff9172ca97c WebCore::WorkerDedicatedRunLoop::runInMode(WebCore::WorkerOrWorkletGlobalScope*, WebCore::ModePredicate const&) + 428

6   WebCore                          0x7ff9172ca7c3 WebCore::WorkerDedicatedRunLoop::run(WebCore::WorkerOrWorkletGlobalScope*) + 243

7   WebCore                          0x7ff9172c5c89 WebCore::WorkerOrWorkletThread::workerOrWorkletThread() + 393

8   JavaScriptCore                    0x7ff82f6c734d WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 253

9   JavaScriptCore                    0x7ff82f4d3a89 WTF::wtfThreadEntryPoint(void*) + 9

10  libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

11  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 23:: WebCore: Worker

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81537111a __psynch_cvwait + 10

2   libsystem_pthread.dylib          0x7ff8153ad7e1 _pthread_cond_wait + 1243

3   JavaScriptCore                    0x7ff82f6a46d7 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2295

4   WebCore                          0x7ff9153c2073 bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 131

5   WebCore                          0x7ff9172ca97c WebCore::WorkerDedicatedRunLoop::runInMode(WebCore::WorkerOrWorkletGlobalScope*, WebCore::ModePredicate const&) + 428

6   WebCore                          0x7ff9172ca7c3 WebCore::WorkerDedicatedRunLoop::run(WebCore::WorkerOrWorkletGlobalScope*) + 243

7   WebCore                          0x7ff9172c5c89 WebCore::WorkerOrWorkletThread::workerOrWorkletThread() + 393

8   JavaScriptCore                    0x7ff82f6c734d WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 253

9   JavaScriptCore                    0x7ff82f4d3a89 WTF::wtfThreadEntryPoint(void*) + 9

10  libsystem_pthread.dylib          0x7ff8153ad259 _pthread_start + 125

11  libsystem_pthread.dylib          0x7ff8153a8c7b thread_start + 15

Thread 24:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 25:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 26:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 27:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 28:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 29:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 30:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 31:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 32::  Dispatch queue: Checkpoint queue

0   ???                              0x7ff8a46e29a8 ???

1   libsystem_kernel.dylib            0x7ff81536e5c2 mach_msg2_trap + 10

2   libsystem_kernel.dylib            0x7ff81537c604 mach_msg2_internal + 82

3   libsystem_kernel.dylib            0x7ff815375635 mach_msg_overwrite + 723

4   libsystem_kernel.dylib            0x7ff81536e8a8 mach_msg + 19

5   libdispatch.dylib                0x7ff81524636b _dispatch_mach_send_and_wait_for_reply + 514

6   libdispatch.dylib                0x7ff815246768 dispatch_mach_send_with_result_and_wait_for_reply + 50

7   libxpc.dylib                      0x7ff815117fb2 xpc_connection_send_message_with_reply_sync + 238

8   Metadata                          0x7ff81c7c1900 __MDItemRemoveAttributes + 283

9   Metadata                          0x7ff81c7ca460 _MDItemRemoveAttributesWithURL + 163

10  DesktopServicesPriv              0x7ff8197b3a38 TCFURLInfo::RemoveCheckPointAttributes() + 226

11  libdispatch.dylib                0x7ff81522c7fb _dispatch_call_block_and_release + 12

12  libdispatch.dylib                0x7ff81522da44 _dispatch_client_callout + 8

13  libdispatch.dylib                0x7ff815233ac4 _dispatch_lane_serial_drain + 694

14  libdispatch.dylib                0x7ff8152345b4 _dispatch_lane_invoke + 366

15  libdispatch.dylib                0x7ff81523ead7 _dispatch_workloop_worker_thread + 762

16  libsystem_pthread.dylib          0x7ff8153a9ce3 _pthread_wqthread + 326

17  libsystem_pthread.dylib          0x7ff8153a8c67 start_wqthread + 15

Thread 33:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 34:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 35:

0   runtime                          0x7ff7ffeed87c 0x7ff7ffecb000 + 141436

Thread 0 crashed with X86 Thread State (64-bit):

  rax: [phone number removed]000001  rbx: 0x00007f90a7456200  rcx: [phone number removed]000000  rdx: [phone number removed]000002

  rdi: 0x6b736154203a6b73  rsi: 0x6154534e202a2a2a  rbp: 0x00007f90a7456200  rsp: [phone number removed]005513

   r8: [phone number removed]726320   r9: 0x00007f90a7456200  r10: 0x00007f90a7456200  r11: 0x00007f90a7000000

  r12: [phone number removed]000001  r13: [phone number removed]000000  r14: 0x000000030d250618  r15: [phone number removed]000001

  rip: <unavailable>       rfl: [phone number removed]000282

 tmp0: 0xffffffffffffffff tmp1: 0x00007ff8a46e297c tmp2: 0x00007ff815371cf0

Binary Images:

               0x0 - 0xffffffffffffffff ??? (*) <[phone number removed]-0000-[phone number removed]00000> ???

    0x7ff81536d000 -     0x7ff8153a6ff7 libsystem_kernel.dylib (*) <7c3dcc95-9f42-3c7c-8796-476ff67b9cf7> /usr/lib/system/libsystem_kernel.dylib

    0x7ff8161bc000 -     0x7ff816bcdff6 com.apple.Foundation (6.9) <ab5f8db8-b03b-33b6-98f7-ffaec27a8eab> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

       0x111c96000 -        0x111cd7fff org.sparkle-project.Sparkle (1.17.0) <341aca49-d927-302d-ac0c-e75a605c76b6> /Applications/TurboTax 2022.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle

    0x7ff8184cf000 -     0x7ff8194d6fff com.apple.AppKit (6.9) <00f4aa78-a19f-3a8e-9650-9f90b7beefd6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

       0x102f99000 -        0x104b68fff com.intuit.turbotax.2022 (2022.r17.035) <3b701447-566f-3881-a884-aff4753a18f5> /Applications/TurboTax 2022.app/Contents/MacOS/TurboTax 2022

       0x2061c1000 -        0x206258fff dyld (*) <bb7a0970-8c62-3dce-a7a2-5cec9c501f11> /usr/lib/dyld

    0x7ff7ffecb000 -     0x7ff7ffefafff runtime (*) <d592bc4a-4a21-348f-a406-e12f9cd2f27c> /usr/libexec/rosetta/runtime

    0x7ff8153a7000 -     0x7ff8153b2ff7 libsystem_pthread.dylib (*) <5920e36f-53ec-33f0-b675-8ae48b58418c> /usr/lib/system/libsystem_pthread.dylib

       0x112f6e000 -        0x113360fff libmonosgen-2.0.1.dylib (*) <ae4f6c11-9991-3566-8157-b433e9584f45> /Applications/TurboTax 2022.app/Contents/Frameworks/Mono.framework/Versions/6.10.0/lib/libmonosgen-2.0.1.dylib

    0x7ff815409000 -     0x7ff8158a0fff com.apple.CoreFoundation (6.9) <f3846a86-644b-3bcd-acce-fc7b751105c1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7ff819b93000 -     0x7ff819f38fff com.apple.CFNetwork (1402.0.8) <7fd3de97-f5c9-3169-ad7a-04fd106c51cc> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

       0x11270c000 -        0x112757fff libLogger.dylib (*) <e401e1bd-d6bb-3a23-aa33-e4ee917954dd> /Applications/TurboTax 2022.app/Contents/Frameworks/libLogger.dylib

       0x11284a000 -        0x112856fff libboost_thread-mt.dylib (*) <94bbfe17-292b-318b-a427-fa[phone number removed]> /Applications/TurboTax 2022.app/Contents/Frameworks/libboost_thread-mt.dylib

    0x7ff815275000 -     0x7ff8152fdfff libsystem_c.dylib (*) <376f7cb7-6dd2-3e00-976f-77dd755bdb0d> /usr/lib/system/libsystem_c.dylib

       0x11165c000 -        0x1116b7fff org.stenerud.KSCrash (1.0) <db637585-8aa4-3d27-bc60-2d216db0bf96> /Applications/TurboTax 2022.app/Contents/Frameworks/KSCrash.framework/Versions/A/KSCrash

    0x7ff82f4d1000 -     0x7ff830b08feb com.apple.JavaScriptCore (18614) <31bb2d07-2d73-3335-81e9-a787a31251db> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

    0x7ff82d54a000 -     0x7ff82d6fdff9 com.apple.WebKitLegacy (18614) <e93727dd-36f9-3fe6-938f-d9f30b2e497f> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy

       0x111eb3000 -        0x112027fff com.glancenetworks.GlanceFramework (4.17.1) <ab2b2468-5c7e-3327-b4de-9816a4916314> /Applications/TurboTax 2022.app/Contents/Frameworks/GlanceFramework.framework/Versions/3/GlanceFramework

    0x7ff81d46e000 -     0x7ff81d7bfffb com.apple.QuartzCore (1.11) <7ee71304-11f0-30e3-a736-16a19555fed7> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

    0x7ff81e3ed000 -     0x7ff81ed50f92 libwebrtc.dylib (*) <9360eafa-ea1a-3494-b4ed-990e3962a3c0> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libwebrtc.dylib

    0x7ff915038000 -     0x7ff917677ffd com.apple.WebCore (18614) <60939488-81cf-3a18-a58f-337f75a78bfb> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore

    0x7ff81522b000 -     0x7ff815271ff3 libdispatch.dylib (*) <6282e528-6a67-334b-accf-1f8fd89369bd> /usr/lib/system/libdispatch.dylib

    0x7ff81510d000 -     0x7ff81514cff0 libxpc.dylib (*) <2637a572-5c6d-3b85-853e-98de25f58486> /usr/lib/system/libxpc.dylib

    0x7ff81c7ae000 -     0x7ff81c844ff3 com.apple.Metadata (10.7.0) <6b839e77-69ea-32ed-adfc-8d2f4e0600a6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata

    0x7ff8196bb000 -     0x7ff819876ffc com.apple.desktopservices (13.1) <b53f1192-51d6-39eb-81b1-f10a093a5960> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

[SForrestLO]

This Turbo Tax help article will provide troubleshooting steps. 

If this does not resolve the issue, please reach out to support. This FAQ will provide you with the steps to contact support.

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

[Dmitry1]

There is no support needed. But you have to fix this issue in your software! Contact developers!