Why is it asking for a payment when i want to file?

[truth61991]

i havent used any live tax helpers?

[robtm]

Turbotax Deluxe is not free to file, see: https://turbotax.intuit.com/personal-taxes/online/

[VolvoGirl]

In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Under the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  
https://www.irs.gov/forms-pubs/about-form-1040 

Deluxe is 59.99
State is also a separate 44.99 in all versions above the Free Edition
If you select to have the fees deducted from your refund there is an EXTRA 39.99 Refund Processing Service charge (44.99 for California)

You could have federal 59.99 + state 44.99 = 104.98
Or you could have 59.99+44.99+39.99 = 144.97 (149.97 Calif)
Plus any Sales Tax

How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

For help with fees
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees

How to remove the Pay from your Refund fee
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-...