I was interrupted before saving my return. We had some internet problems and updates to do and my PC was used with out return being saved and PC turned off. I tried for hour today to recover my TurboTax return but I could not find nor open it when I did found what I thought was it. A message appeared that I could not open turbotax because it was corrupted, so I deleted the the app. I was resigned to starting all over. My QUESTION is, can I reload my CD without paying any additional fees. I bought it at Costco in Chandler, AZ. I have the license code. The first two parts here: [License code removed] If this can be done please send instructions on how to reload my CD. Please answer.
Thank you, [Full name removed] [email address removed] or cell phone [phone number removed]