TurboTax 2025 won't accept my activation license code?

[rdegrella]

I purchased TurboTax Desktop Deluxe 2025, Federal & State Tax Return [PC/Mac Download] from Amazon and then download the TurboTax app from Intuit and now it won't accept my license code

[brendashivery]

Replying again Turbo Tax 2025 will not accept my Amazon purchased activation license Code.

[RICH81]

Bummer no one can help. We're having the same issue here with our licenses not being accepted for our second license install.

[VolvoGirl]

Who on Amazon did you buy it from? Amazon is listed as an authorized seller but only if it's sold and shipped by Amazon, see
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/obtain-authentic-t...

[VolvoGirl]

How to Contact Turbo Tax
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

[donaldmacdonell]

will not recognize the activation code

[LaShaunA3]

We'd love to help you with your download, but need more information. Can you clarify, are you receiving an error message after entering the activation code?