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TurboTax 2024 Fails printing after Page 6

I can't print any page after page 6 of my MA State Tax.  The printer shows it is going to print then just fails.  I have a Mac and have tried saving to PDF and printing from the Preview Application with the same result. I need to file my taxes but can't until this issue is resolved.  I have read many potential solutions but none work for me.

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3 Replies
LindaS5247
Employee Tax Expert

TurboTax 2024 Fails printing after Page 6

You should call TurboTax Customer Service. Their Customer Support contact info: Turbo Tax Customer Service. You can call them at 800-446-8848

 

Make sure to run all updates to your TurboTax Program. Click here for information on manually updating TurboTax.

 

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TurboTax 2024 Fails printing after Page 6

Are  the pages starting at  7 visible on the screen using the adobe reader?

TurboTax 2024 Fails printing after Page 6

I have a Mac so I don't need adobe reader.  However, I did download it and saw all the pages and also was able to print all pages from adobe.  This is a work around to file my taxes, but I speak for several other posters saying that using Acrobat to print is unsatisfactory.

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