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TurboTax 2024 fails installation. Want Visual C++, but that is an incompatible file!

TurboTax 2024 will not install with Windows 10.  It asks for Visual Basic 2022 C++ Redistributable, but that will not download, as it is an incompatible file.  Intuit Help Desk doesn't know what to do!  Can anyone help?

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1 Reply
MarilynG1
Employee Tax Expert

TurboTax 2024 fails installation. Want Visual C++, but that is an incompatible file!

The Visual C++ Redistributable installs Microsoft C and C++ (MSVC) runtime libraries. Many applications built using Microsoft C and C++ tools require these libraries. If your app uses those libraries, a Microsoft Visual C++ Redistributable package must be installed on the target system before you install your app. 

 

Try the download for X64 linked in this Microsoft Visual C and C++ article. 

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