TurboTax 2023 Home and Business Efiled Federal no problem, but when trying to efile CA State return payment screen, I get "Hmm, looks like we hit a slight snag" error

[creditrepairserv]

TurboTax 2023 Home and Business  Efiled Federal no problem, but when trying to efile CA State return when going to the payment screen, I get "Hmm, looks like we hit a slight snag" error message.  I have tried rebooting, logging out and bak in.  I have tried running both Federal and state reviews again to no avail.  Using Desktop version.  Am also using the latest  Turbotax update version.  Please help.

[mmoledina]

Has anyone been able to get this issue of credit card payment for State Return resolved? This is just so frustrating and it almost seems like Turbo tax is frustrating people into resorting to using their fees deducted form the refund which requires you to sign up for another $45.00 service. Can someone from Intuit please respond to this problem and how to solve it? This is very frustrating!

[DoninGA]

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax