TurboTax 2023 crashing after importing Schwab

[RicN]

I manage to import the 1099's from Schwab, in the sense that all confirmations are done and the web-browser says that the connection was successful and for me to go back to TurboTax. Then, on Turbotax, a summary of the information is available, and I press import. Then, Turbo Tax does nothing and crashes.

I manage to import from other brokerage but not from Schwab. I am on PC windows 10 using TurboTax the desktop version. I also saw this post:

https://ttlc.intuit.com/community/taxes/discussion/turbotax-crashing-when-importing-schwab/00/257572...

I did the manual update, but it did not help. I also saw other contributors in the forum saying they could not link to Schwab. I managed to do it, but then TurboTax itself crashed.

Please help, I am still on the deadlines (expat deadline extension is Oct 15 but time is running out). Thanks,

[tagteam]

You're probably going to have to contact Support for this issue.

What is the TurboTax phone number? (intuit.com)