TurboTax 2021 not launching

[flannbarr]

I purchased Turbo Tax 2021 and downloaded it on my laptop. I entered the license code to download it. I installed the software with no issues. When I go to launch the software, I get the activation screen again to enter the license code again. The screen is blank and I changed the display resolution and the screen displayed. However, it is frozen and I cannot enter the license code, again. Help please!

[AkinaLO]

You can refer to the following help article to see if it helps to resolve your issue.

Troubleshoot blank screens, missing buttons, or ... - Intuit

If that doesn't help, please get in touch with support to receive further assistance.

What is the TurboTax phone number? - Intuit