I have finished my return and am attempting to file the federal return electronically. When I select the Transmit return button I get an error message stating that an update is available and must be installed before filing. When I attempt to update I get a message stating that I am up to date. I have tried the following without success:
Does anyone know how to get around this problem?
You'll need to sign in or create an account to connect with an expert.
You can reach support from either of the links below.
What is TurboTax phone number?
This got solved. TurboTax support responded by email with contact information and an issue number. The problem was resolved after a manual update was made. The manual update for 2017 deluxe was https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe...
The tax form transmitted successfully after the new install.
Good to hear! Thanks for sharing the updated resolution 🙂
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
kcdahlthomp
New Member
dwaltman
New Member
applspec
New Member
8458259768
New Member
8458259768
New Member