josephsosnowski
Returning Member

Turbotax 2017 Deluxe Cannot transmit return

I have finished my return and am attempting to file the federal return electronically.  When I select the Transmit return button I get an error message stating that an update is available and must be installed before filing.  When I attempt to update I get a message stating that I am up to date.   I have tried the following without success:

  • Restart TurboTax
  • Restart my browser (Chrome)
  • Clear all cookies
  • Switch browsers to MS Edge

Does anyone know how to get around this problem?