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Eagle104
Returning Member

Turbotax 20 download

My MAC 17 laptop does not have the OS to download product. Current Mac OS is 10.13.6 requirement is 10.14 or later. My MAC 17 cannot support the required 10.14. Is there another download available ?

Can I get the product CD? 

5 Replies
DoninGA
Level 15

Turbotax 20 download

The 2020 TurboTax download and CD have the exact same requirements.

 

If you cannot upgrade your computer you can still use the 2020 TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/

 

If you completed the 2019 tax return using the TurboTax desktop editions, the 2019 tax data can be transferred to the 2020 TurboTax online tax return.

See this TurboTax support FAQ for transferring 2019 tax data from a computer to the 2020 online editions - https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...

Eagle104
Returning Member

Turbotax 20 download

Can I get refund on purchase

DoninGA
Level 15

Turbotax 20 download


@Eagle104 wrote:

Can I get refund on purchase


Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

Eagle104
Returning Member

Turbotax 20 download

I requested a refund for the TT 2020 download because of an out dated MAC Pro.

The request was marked "closed". There was no resolution noted, I was not advised of resolution by any other platform. I submitted  request, telcals were directed to resolve "tax refund" issue. Did speak to rep who indicated reseach would be conducted. I intend to use another TT product, however this has been a negative experience.

AkinaLO
Intuit Alumni

Turbotax 20 download

Here is a product guide to help you choose another TurboTax product.

TurboTax 2020 Online product guide - Intuit Turbo Real ...

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