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rmj
New Member

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

 
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6 Replies

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

There is an option to select 'There is no Issue Date'  Make sure that has been selected

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

You can leave it blank. The driver's license number is an added security measure the IRS and states have put in place for 2016. 

Your return can be filed and will process without your driver's license number.  

Please see FAQ below for more information. 

In an effort to help protect your identity and fight tax Fraud, the IRS and state tax offices are now asking that tax filers provide their driver’s license or state issued ID number. This step is not required in order to file your taxes, for most states, but could help speed up the processing of your return and will not affect your return’s submission. Omitting any of this information may delay your return and refund processing. 

States such as Illinois and Alabama do require an ID to be provided in order to e-file this year. 

For additional information, you can view the IRS information on the New Security Safeguards. or to see if your state is participating, please contact your state revenue agency. 

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

Dear TurboTax, Fix the bug! Don't tell people to skip the process as a "solution." When you select "does not have an issue date" the program will not let you proceed and keeps asking for an issue date. It is a bug in your program!

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

I would just put any date in.  It must not be checking it.
windlaser
New Member

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

There is not option that there is no issue date.  I put in date I knew and now prgram wont move past this page.  CANNOT EFILE!!!!!!!!!  2020

JeanneLO
Intuit Alumni

Turbo tax wont accept no issue date for drivers license......it wont go past that page.........my cal license has no issue date

If you are stuck on a screen in TurboTax and need to complete the information to advance you may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.

 

To clear your cache use this TurboTax FAQ

To delete your cookies use this TurboTax FAQ

@windlaser

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